Privacy Policy

Effective October 9, 2026. Shenzhen Deqin Jin Network Technology Co., Ltd., operating as Mavexlora, is responsible for the personal information we use to run this store. This policy explains how we handle information when you browse, order or contact us.

Information we collect

We receive information you provide, such as your name, email, delivery and billing address, phone number, order details, support messages and marketing preferences. Payment information is processed through payment service providers; do not send us full card details by email. Shopify and relevant service providers may collect device, browser, IP address, cookie, usage and transaction information needed to operate and secure the store.

Sources and purposes

Information comes from you, your interactions with the store, Shopify, payment services and delivery providers. We use it to process orders, arrange delivery, provide support, manage returns, prevent fraud, maintain records and improve the store. Where applicable, we rely on contract performance, legal obligations, legitimate interests or your consent. Marketing messages are sent according to your choices and applicable law.

Sharing and service providers

We share information as necessary with Shopify for hosting and commerce, payment providers for transactions, carriers for delivery and service providers supporting operations. We may disclose information when legally required, to protect rights or in a legitimate business transfer subject to appropriate protections. Shopify also processes certain information for its own purposes; see Shopify’s Privacy Policy. We do not make a blanket claim that no platform-related sharing occurs.

Cookies and your choices

Essential cookies support security, cart and checkout functions. Other analytics or marketing technologies, if enabled, are subject to the available consent settings and applicable law. Use the store’s cookie controls and Privacy Choices page to manage available choices. You can unsubscribe using the link in a marketing email or contact us. Browser controls may also block cookies, although some store functions may be affected.

Retention, transfers and security

We retain information for as long as needed for the purposes described, including orders, support, tax and legal records, dispute resolution and fraud prevention, then delete or anonymize it where appropriate. Retention depends on record type and applicable obligations. Information may be processed outside your country, including where Shopify and its providers operate. We use reasonable organizational and technical safeguards and applicable transfer protections; no system can guarantee absolute security.

Rights and requests

Depending on your location, you may have rights to access, correct, delete or receive a copy of your information, withdraw consent, object to or restrict processing, or opt out of certain sharing. Email service@mavexlora.com with your request. We may need proportionate information to verify it; do not send unnecessary sensitive documents. We respond within applicable legal timeframes. You may contact a competent data protection authority or other regulator if you have a complaint.

Children and updates

This store is not directed to children, and we do not knowingly seek personal information from children contrary to applicable law. A parent or guardian may contact us about information supplied by a child. We may update this policy to reflect operational or legal changes; the effective date will be updated and additional notice provided when required.